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Armstrong equipment handles all the laundry from recently expanded TenderCare Home in Oldbury

Armstrong equipment handles all the laundry from recently expanded TenderCare Home in Oldbury

TenderCare, a care home in Oldbury in the West Midlands for elderly residents and people with dementia, has recently been expanded and now offers 41 single rooms and two shared rooms, most of which are en suite.

The on-site laundry was installed by Armstrong Commercial Laundry Systems on a fixed price hire agreement which means there is no capital outlay and no additional cost for parts and labour throughout the agreement period.  The laundry handles everything from the home – bedding, towels, kitchen and dining room items as well as all the residents’ personal clothing.  The laundry is equipped with two Amazon HSF 8kg washing machines and two Huebsch tumble dryers and it is operated by dedicated laundry staff during the day, seven days a week, and the carers will very often be using it during the night.  The management of the home work hard to ensure that every aspect of the care they provide is of the highest quality, and this includes the laundry, so all the staff using the equipment are properly trained in the use of all the various programmes, including those for soiled linen and residents’ delicate clothing.

Christine Stanton, manager of the home told us that they are very pleased with the laundry.  “The machines are in operation anything up to 20 hours a day,” she said.  “They are very reliable, easy to use and the fixed price hire option helps us with budgeting and makes sure that there are no nasty shocks if a machine does break down.”

For further information on our commercial laundry equipment, contact us and see how we can advise you to best suit your business.

What our clients say...

  • “Our machines have come from several suppliers – there is a big difference in the standards of support we receive and Armstrong gets 10 out of 10 – their service has been consistently excellent over several years and when you’re as busy as we are, that’s very important.”

    Jacqui Butler

  • “It’s important to get the right equipment for the job, too small and it won’t do it properly, too big and you are wasting money, energy and space. It is also important to deal with a company you trust to supply reliable equipment and give you the support you need. As expected, the installation went smoothly, we have never had the slightest problem and I know Armstrong will deal with it if we do.”

    Colin Farquharson, St Ermin’s Hotel

  • “Our relationship with Armstrong goes back a long way, and they continue to give us excellent service and extremely reliable equipment.”

    Suzy Brandwood, The Elms School

  • “On average the equipment is working 14 hours a day throughout the week.  The new dryers are brilliant, easy to use, efficient and reliable!”

    Wendy Clayton, Chepstow Nursing & Care Home

  • “The machines are kept very busy, work well and have been very reliable.”

    Fr Oliver, Douai Abbey

  • “That’s the thing with Armstrong, if you ask for service you get it – quickly.  We know we can rely on them which is really important as the speed and quality of the laundry is vital to the hotel.”

    James Suter, The Gliffae Country House Hotel

  • “As before I am delighted with the dryers, they are really efficient and reliable and the customers find them very easy to use.”

    Shaid Aziz, Bright Wash Launderette

  • “We’re delighted with the new dryer. We pride ourselves on a very personal level of care here, keeping up with the laundry and it all coming out looking good is an important aspect of this care and this machine has been excellent since it was installed.”

    Marilyn Collins, Oaklands Care Home