Red Arrow
Armstrong supply and service laundry equipment for renowned scottish lochside hotel

Armstrong supply and service laundry equipment for renowned scottish lochside hotel

The historic and beautifully appointed George Hotel at Inveraray in Argyll has laundry equipment supplied, installed and maintained by Armstrong Commercial Laundry Systems on one of the company’s fixed price hire schemes.

The hotel has 17 unique rooms and the First House, which is under the same ownership a minute’s walk away, has another eight rooms.  In addition there is a busy bar and restaurant serving breakfast, lunch and dinner.  The laundry handles all the bed linen, towels and restaurant linen and the laundry is operated by the housekeeping staff under head housekeeper Ann MacLachlan.

Kris Clark is the current owner of the hotel which has been in his family since 1860.  He told us that in years gone by the business was very seasonal and closed down in the winter.  Since a major refurbishment of all the rooms the hotel now operates at 90% occupancy throughout the year – they even operate an airport collection service for guests who don’t want to hire cars.

Asked about his experience with Armstrong, Kris said, “It’s always been good.  The equipment works hard and long hours and we very rarely have a problem – and if we do Armstrong’s service team are fast and efficient ensuring we’re able to operate the laundry at full capacity again very quickly.  The fixed price hire scheme helps us to budget and ensures we don’t have a big initial outlay or any sudden nasty financial surprises if a machine does break down or needs replacing.”

The George laundry comprises a Speed Queen Horizon stacking washer and dryer and the latest high spin Amazon HSF 11kg washer.

 

What our clients say...

  • “Our machines have come from several suppliers – there is a big difference in the standards of support we receive and Armstrong gets 10 out of 10 – their service has been consistently excellent over several years and when you’re as busy as we are, that’s very important.”

    Jacqui Butler

  • “It’s important to get the right equipment for the job, too small and it won’t do it properly, too big and you are wasting money, energy and space. It is also important to deal with a company you trust to supply reliable equipment and give you the support you need. As expected, the installation went smoothly, we have never had the slightest problem and I know Armstrong will deal with it if we do.”

    Colin Farquharson, St Ermin’s Hotel

  • “Our relationship with Armstrong goes back a long way, and they continue to give us excellent service and extremely reliable equipment.”

    Suzy Brandwood, The Elms School

  • “On average the equipment is working 14 hours a day throughout the week.  The new dryers are brilliant, easy to use, efficient and reliable!”

    Wendy Clayton, Chepstow Nursing & Care Home

  • “The machines are kept very busy, work well and have been very reliable.”

    Fr Oliver, Douai Abbey

  • “That’s the thing with Armstrong, if you ask for service you get it – quickly.  We know we can rely on them which is really important as the speed and quality of the laundry is vital to the hotel.”

    James Suter, The Gliffae Country House Hotel

  • “As before I am delighted with the dryers, they are really efficient and reliable and the customers find them very easy to use.”

    Shaid Aziz, Bright Wash Launderette

  • “We’re delighted with the new dryer. We pride ourselves on a very personal level of care here, keeping up with the laundry and it all coming out looking good is an important aspect of this care and this machine has been excellent since it was installed.”

    Marilyn Collins, Oaklands Care Home