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Laundry Management Tips

Laundry Management Tips

STAFFING: You will need to have sufficient staff hours available to run the laundry. Budget on 30-35 pieces per operator hour for TRAINED staff.

TRAINING: It is easy to rot sheets and towels, cause irreversible greying and setting of stains all through incorrect laundering. Untrained staff can also be a major safety hazard in a laundry, especially if guests or patients are put at risk in a fire for example or as a result of cross infection. There is a simple NVQ (National Vocational Qualification) available to which staff can be practically trained.

UTILITES: Laundry equipment requires appreciable energy to operate successfully. You need to check that you have adequate water pressure to fill all your machines to rinse level in under one minute and that your drains can cope with your machines dumping a rinse simultaneously, without flooding the floor.

The same applies to gas – you need sufficient gas pressure to enable all your equipment to operate simultaneously without problems. Electricity should always be your last choice for heating equipment because although it is easily connected it is usually more expensive than gas. If you do need electric heating you must check the rating of your supply and meters because all-electric laundering can use a lot of power.

PROCEDURES: A successful on-premise laundry often has simple laid down procedures for every operator, detailing machine loading, additives, wash cycles, drying temperatures and so on. This can remove undue dependence on one or two members of staff and make it possible for everyone in the team to do each task correctly.

HEALTH & SAFETY: The laundry needs its own health and safety manual built up little by little each week by the person designated as Laundry Manager. This needs to set out a clear policy, practical risk assessments, COSHH data sheets for wash chemicals and safety training notes for staff.

What our clients say...

  • “Our machines have come from several suppliers – there is a big difference in the standards of support we receive and Armstrong gets 10 out of 10 – their service has been consistently excellent over several years and when you’re as busy as we are, that’s very important.”

    Jacqui Butler

  • “It’s important to get the right equipment for the job, too small and it won’t do it properly, too big and you are wasting money, energy and space. It is also important to deal with a company you trust to supply reliable equipment and give you the support you need. As expected, the installation went smoothly, we have never had the slightest problem and I know Armstrong will deal with it if we do.”

    Colin Farquharson, St Ermin’s Hotel

  • “Our relationship with Armstrong goes back a long way, and they continue to give us excellent service and extremely reliable equipment.”

    Suzy Brandwood, The Elms School

  • “On average the equipment is working 14 hours a day throughout the week.  The new dryers are brilliant, easy to use, efficient and reliable!”

    Wendy Clayton, Chepstow Nursing & Care Home

  • “The machines are kept very busy, work well and have been very reliable.”

    Fr Oliver, Douai Abbey

  • “That’s the thing with Armstrong, if you ask for service you get it – quickly.  We know we can rely on them which is really important as the speed and quality of the laundry is vital to the hotel.”

    James Suter, The Gliffae Country House Hotel

  • “As before I am delighted with the dryers, they are really efficient and reliable and the customers find them very easy to use.”

    Shaid Aziz, Bright Wash Launderette

  • “We’re delighted with the new dryer. We pride ourselves on a very personal level of care here, keeping up with the laundry and it all coming out looking good is an important aspect of this care and this machine has been excellent since it was installed.”

    Marilyn Collins, Oaklands Care Home