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Ironer from Armstrong Helps Govan Care Home to Maintain its Exceptionally High Standards

Ironer from Armstrong Helps Govan Care Home to Maintain its Exceptionally High Standards

St Francis Care Home in Govan, Glasgow is a 40-bed nursing home run by the Franciscan Sisters Minoress, a religious congregation who have been working in Govan since 1946.  The home, registered to care for the frail elderly, has a Christian ethos but is open to all.  Margaret Prele, administrator of the home, told us, “We see ourselves as a small part of a large Franciscan family, and all our residents, staff and visitors become part of the family that make up the loving home that we offer.”

The majority of the home’s flatwork laundry used to be outsourced, but last year a decision was taken to bring it all in-house in order to save money and also allow better stock control.  Unusually for a care home it was decided that all bedding would be ironed.  “We believe that those who live here deserve the best, including a well presented room, and to feel valued,” Margaret said.  “Therefore we felt it was essential to go the extra mile and have all bedding ironed.”  They bought a GMP electrically heated drying ironer from Armstrong Commercial Laundry Systems, having had previous experience with the company – they already had washers and dryers supplied by Armstrong.

The home has a dedicated laundry staff who use the ironer daily, at least five to six hours a day.  The staff have been trained to use the equipment by Armstrong engineers and, Margaret told us, “find it easy to use and are very happy that it reduces the manual handling and folding of large items.”

“We had one or two issues initially with the ironer,” she explained, “but as always Armstrong’s response time was excellent.  If ever we have to call them, the engineers normally come out the same day and nearly every time can fix the problem on the spot.  The Armstrong team are always efficient and well mannered, and it is a company we would recommend to anyone as they are very helpful and easy to deal with.”

For further information on our commercial laundry equipment, contact us and see how we can advise you to best suit your business.

What our clients say...

  • “Our machines have come from several suppliers – there is a big difference in the standards of support we receive and Armstrong gets 10 out of 10 – their service has been consistently excellent over several years and when you’re as busy as we are, that’s very important.”

    Jacqui Butler

  • “It’s important to get the right equipment for the job, too small and it won’t do it properly, too big and you are wasting money, energy and space. It is also important to deal with a company you trust to supply reliable equipment and give you the support you need. As expected, the installation went smoothly, we have never had the slightest problem and I know Armstrong will deal with it if we do.”

    Colin Farquharson, St Ermin’s Hotel

  • “Our relationship with Armstrong goes back a long way, and they continue to give us excellent service and extremely reliable equipment.”

    Suzy Brandwood, The Elms School

  • “On average the equipment is working 14 hours a day throughout the week.  The new dryers are brilliant, easy to use, efficient and reliable!”

    Wendy Clayton, Chepstow Nursing & Care Home

  • “The machines are kept very busy, work well and have been very reliable.”

    Fr Oliver, Douai Abbey

  • “That’s the thing with Armstrong, if you ask for service you get it – quickly.  We know we can rely on them which is really important as the speed and quality of the laundry is vital to the hotel.”

    James Suter, The Gliffae Country House Hotel

  • “As before I am delighted with the dryers, they are really efficient and reliable and the customers find them very easy to use.”

    Shaid Aziz, Bright Wash Launderette

  • “We’re delighted with the new dryer. We pride ourselves on a very personal level of care here, keeping up with the laundry and it all coming out looking good is an important aspect of this care and this machine has been excellent since it was installed.”

    Marilyn Collins, Oaklands Care Home