Red Arrow
Ventor Launderette

Ventor Launderette

For Debbie Viney at the Ventnor Launderette on the Isle of Wight, reputation and reliability are extremely important. ‘Our business is very seasonal’ says Debbie, ‘though it is partly balanced by increased demand for the dryers in the off season. We serve the hospitality industry in its many forms, self-catering, hotels, B&Bs, etc. What they all have in common is the need for very high standards both of quality and service. Lots of guests judge their accommodation at least partly on the bed and its linen and, needless to say, it has to be there on time, every time.

Although there has been a launderette on the Ventnor site since 1969, unsurprisingly Debbie says she hasn’t been involved all that time so when new equipment was needed, she (along with her business partners Rhonda & Keith Bishop) took advice, including from an engineer with extensive, relevant experience including naval work. ‘It was apparent that Armstrong has long had an excellent reputation. We needed 10 kg and 18 kg washer-extractors and the Primus brand from Armstrong is well known to be extremely reliable. We have had them nearly a year now and it was definitely the right decision. The washers’ performance is fantastic and we have never had the slightest problem.’

What our clients say...

  • “Our machines have come from several suppliers – there is a big difference in the standards of support we receive and Armstrong gets 10 out of 10 – their service has been consistently excellent over several years and when you’re as busy as we are, that’s very important.”

    Jacqui Butler

  • “It’s important to get the right equipment for the job, too small and it won’t do it properly, too big and you are wasting money, energy and space. It is also important to deal with a company you trust to supply reliable equipment and give you the support you need. As expected, the installation went smoothly, we have never had the slightest problem and I know Armstrong will deal with it if we do.”

    Colin Farquharson, St Ermin’s Hotel

  • “Our relationship with Armstrong goes back a long way, and they continue to give us excellent service and extremely reliable equipment.”

    Suzy Brandwood, The Elms School

  • “On average the equipment is working 14 hours a day throughout the week.  The new dryers are brilliant, easy to use, efficient and reliable!”

    Wendy Clayton, Chepstow Nursing & Care Home

  • “The machines are kept very busy, work well and have been very reliable.”

    Fr Oliver, Douai Abbey

  • “That’s the thing with Armstrong, if you ask for service you get it – quickly.  We know we can rely on them which is really important as the speed and quality of the laundry is vital to the hotel.”

    James Suter, The Gliffae Country House Hotel

  • “As before I am delighted with the dryers, they are really efficient and reliable and the customers find them very easy to use.”

    Shaid Aziz, Bright Wash Launderette

  • “We’re delighted with the new dryer. We pride ourselves on a very personal level of care here, keeping up with the laundry and it all coming out looking good is an important aspect of this care and this machine has been excellent since it was installed.”

    Marilyn Collins, Oaklands Care Home